Quality Starts Long Before the Work Begins

At Wilshire Pacific Builders, we understand that putting an affordable housing renovation project together requires long-term thinking, flexibility, resourcefulness, collaboration and trust before the work begins. We are always eager to provide quality resources and knowledge to collaborate with you to meet your long-term goals and avoid the pitfalls of unexpected conditions.

By catching the majority of the unexpected conditions from the start, we can build a scope of work that meets your goal and budget needs. The magic is meeting those goals while still exceeding quality standards and sustainability.

“Quality is never an accident. It is the result of intelligent effort”

Quality starts long before the work begins. A community room at an affordable housing property

Our Plan-Do-Check-Act (PDCA) Cycle:

Quality management using our PDCA cycle is a continuous improvement approach that ensures consistent and effective outcomes. It involves four key steps:

  • Plan: Identify project objectives, set quality goals, and develop scopes and budgets that meet those objectives.
  • Do: Implement the plan and carry out the scope. With occupied renovation, it is crucial that key stakeholders review those first units to ensure that objectives are being met and make adjustments to improve and enhance the finished product.
  • Check: Continuous monitoring and evaluation are key to maintaining results, comparing them against the expected outcomes to identify any issues or areas for improvement. Continuous monitoring is done both physically and with the use of technology tools like Company Cam which allows real time access to finished units.
  • Act: Standardizing the successful process makes it easy to implement on a broader scale which leads to a successful project completion.

This system promotes ongoing enhancement of processes, products, and services, fostering a culture of quality and accountability. Don’t expect quality without proper planning, supervision, and documentation. At Wilshire Pacific Builders, we work hard to deliver quality work on every project.